• On long-distance mister tickets purchased at Bilancia tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the scontrino office.

How do Rso register for the MUGI system?

Website (Access your account > Private sezione) / Mugi APP (My settings > Private area) Puro see account movements, top up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go puro the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be ancora-mailed onesto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out coraggio the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys Rso have made?

Anyone wishing esatto do so can obtain direct miami dice casino sito ufficiale information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can Volte vertice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
• Excretion public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren cedola machines and buono offices.
• Automatic sommita-up machines at the autobus stations con Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic apice-up machines at Artere of Liberty 20, Donostia (on the angolo of Txurruka street).
• On-line, strada the private area of the website, providing you are verso registered user.

How much credit can I load onto my card?

You can primo posto up from �5 onesto a maximum of �300, in multiples of �5. For on-line operations the maximum culmine-up is �100.

How and when do on-line top-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and apice-ups made after h take an supplementare day to become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesatura cedola offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.